Introduction
This Privacy Policy explains how ingoisfacc collects, uses, stores, and protects your personal information when you use our website or engage our property placement services.
Information We Collect
Information You Provide
When you contact us or submit an inquiry form, we collect:
- Full name
- Email address
- Property requirements and preferences
- Move-in timeline and budget information
- Any additional details you choose to provide
Information Collected Automatically
When you visit our website, we may collect:
- IP address and general location data
- Browser type and version
- Pages visited and time spent on pages
- Referring website information
- Device information
How We Use Your Information
We use collected information for the following purposes:
- To respond to your inquiries and provide requested services
- To identify suitable properties matching your requirements
- To schedule consultations and property viewings
- To communicate regarding property placements and contract matters
- To improve our website functionality and user experience
- To comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Your consent when you submit inquiry forms
- Contractual necessity when providing placement services
- Legitimate business interests in maintaining client relationships
- Legal compliance requirements
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
- With property owners or landlords when presenting your application (with your explicit consent)
- With service providers who assist in our operations (under strict confidentiality agreements)
- When required by law or legal process
- To protect our rights, property, or safety
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Inquiry data from non-clients is typically retained for two years. Client data is retained throughout the service period and for seven years afterward to comply with business and tax regulations.
Your Rights
Under data protection law, you have the right to:
- Access your personal data we hold
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Request transfer of your data
- Withdraw consent at any time
To exercise these rights, please contact us at [email protected].
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, encrypted communications, and restricted access to personal data.
Cookies and Tracking
Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. For detailed information, please review our Cookie Policy.
International Data Transfers
Your information is primarily stored and processed within the United Kingdom. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.
Contact Information
For questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: 15 Berkeley Square, Mayfair, London W1J 6EH, United Kingdom